NEW QUESTION 1
Universal Containers has a customer setup process that relies on external database to send customers welcome & registration emails. When a customer contacts Universal containers via phone they need to receive the welcome email shortly following the conversation with the UC representative. Universal containers representatives work exclusively in Salesforce and any new customer contacts are created in Salesforce by the representative. The external database exposes a SOAP API for integration with other applications.
What Salesforce technology best fulfills this requirement?

• A. Write a nightly batch synchronization to send customer information to the external database.
• B. Write an outbound message to send customer Information to an ESB.
• C. Write an outbound message to send customer Information to the external database.
• D. Write a trigger with an @future method to send customer Information to the external database

Answer: C

NEW QUESTION 2
Universal containers are building an integration between Salesforce and their data warehouse. The architect has the following requirements
1. Salesforce users need the ability to CRUD (create,read,update and delete) data from their data warehouse without leaving the Salesforce user interface
2. The integration to the data warehouse should maintain the same look and feel as the existing Salesforce user interface

• A. Mastered
• B. Not Mastered

Answer: A

NEW QUESTION 3
Customer Support Reps at Universal Containers (UC) work on a Case record in Salesforce while talking to a customer on the phone about a piece of machinery they have purchased from UC. This machine is a connected device and sends data packets to UC as the customer presses buttions on the machine.
What integration pattern will allow the support Rep to watch their screen and diagnose problems customer is having in near real-time?

• A. UI Update Based on Data Changes
• B. Remote Process Invocation-Request and Reply
• C. Remote Process Invocation-Fire and Forget
• D. Remote Call-In

Answer: A

NEW QUESTION 4
Universal Containers is using Sales Could with Order Capture. It has been integrated with an SAP system for Order fulfillment. The SAP system sends the Order status updates to Salesforce on a nightly basis. The SAP system tracks Order status more granularly than required by Salesforce. Which two options should an Architect recommend to address different statuses in Salesforce and SAP?

• A. Create a batch Apex to run on a daily basis, which converts order status to pre-defined order status.
• B. ETL Change Data Capture interface to send only required status updates to Salesforce.
• C. ETL change Data capture interface transforms the SAP order statuses to Salesforce order status.
• D. Update the SAP Order fulfillment process to match Salesforce Order Statuses against the SAP order status.

Answer: BC

NEW QUESTION 5
Universal Containers is using the enterprise WSDL to integrate their financial system to salesforce, while reading y=the release notes for the upcoming salesforce release the architect discovers a new object will be added to the salesforce data model that would be beneficial for the financial system integration.
What two actions should the architect take to ensure the new object will be available to the financial system integration?
Choose 2 answers

• A. Download the latest enterprise WSDL that contains the new object definition to generate Web service stubs for the new Salesforce object.
• B. Download the latest partner WSDL that contains the new object definition to generate web services stubs for the new salesforce object
• C. Migrate to the partner WSDL to generate a generic sObject service stub that can be leveraged for existing and future Salesforce objects
• D. igrate to the metadata API to download the new salesforce sObject definition into the financial system integration.

Answer: AD

NEW QUESTION 6
In order to avoid slowing down inbound call center sales agents, Universal Containers wants to deduplicate Lead records against their 3rd-party MDM system after that the agent has served the
record in Salesforce.
What integration strategy should an Architect recommend?

• A. Outbound message to MDM with a callback to Salesforce to mark duplicate Leads.
• B. Sync the MDM system to a custom object in Salesforce and execute a Lookup validation rule against the object.
• C. Batch APEX process to de-duplicate all records first in Salesforce then against MDM, deleting the newest MDM record.
• D. Use Out-of-the-Box Lead De-duplication Rules to checkagainst MD

Answer: A

NEW QUESTION 7
Universal Containers (UC) manages all of their customer information on the Sales Cloud. UC would like to view real-time order information from their ERP system, and also update the ERP system with service information from Salesforce that relates to the orders. UC's ERP system supports OData 4.0. Which two options are recommended to achieve the desired functionality?

• A. Set up data replication for order and service data syncing.
• B. Use an Apex callout to look up order information on the ERP system.
• C. Use Salesforce connect for looking up order information from ERP.
• D. Use Salesforce connect to write service data into UC's ERP syste

Answer: CD

NEW QUESTION 8
What are three capabilities of Salesforce Lightning Connect? Choose 3 answers.

• A. Write to OData - Compliant data sources without APEX.
• B. Read from OData - Compliant data sources without APEX.
• C. Associate external object records to Salesforce Account records.
• D. Write triggers and workflows on external objects.
• E. Write SOQL queries on external object.

Answer: BCE

NEW QUESTION 9
Universal containers is migrating to Salesforce from a legacy system with existing SMTP-based integrations.
What Salesforce platform capability should an Integration Architect consider?

• A. Custom Apex class with webservice methods that implement the SMTP protocol.
• B. Custom InboundEmailHandler to process the messages.
• C. Lightning connect with an oData/SMTP interchange.
• D. Custom Apex batch job to check for SMTP message

Answer: A

NEW QUESTION 10
Universal Containers has an Outbound messaging-Based integration that posts closed opportunities to an ERP system for fulfillment in 1% of the test cases, the integration creates multiple orders for a closed opportunity
Which three steps should a Technical Architect take to diagnose the issue? Choose 3 answers

• A. Review the firewall logs to make sure that the outbound messages are being delivered.
• B. Review the Enterprise Service Bus logs to make sure that successful orders are being acknowledged
• C. Review at the outbound Messaging Deliverystatus logs to make sure that the messages are being delivered and acknowledged by the target system.
• D. Review the Enterprise Service Bus logs t make sure that orders are being created only one time.
• E. Review at the outbound Messaging Audit logs to make sure that the messages are being successfullyprocessed by the target system.

Answer: BCD

NEW QUESTION 11
Universal Containers is planning to develop a native mobile app for their employees to interact with Salesforce.
Which two options should the Architect recommend?

• A. Leverage Identity Product
• B. Leverage SOAP API
• C. Leverage Message Queue Product
• D. Leverage REST API
• E. Leverage Identity Product

Answer: D

NEW QUESTION 12
Universal Containers (UC) has third-party MDM database which is responsible for maintaining the data for Customer and Contacts information for its organization. UC wants to keep this information
up-to-date in Salesforce so that the information is as current as possible. UC wants to provide bidirectional synchronization of the data between the MDM and Salesforce.
What is the recommended approach to solving this problem?

• A. Create a VisualForce page for Accounts/Contacts that will pull the data from MDM, display it, andsend any changes from Salesforce.
• B. Implement a third-party middleware tool to maintain the synchronization between Salesforce and the MDM database as they occur.
• C. Create a Batch process that runs every 5 minutes to pull the changes from MDM and any updates from Salesforce.
• D. Modify the MDM database application to send and receive updates to and from Salesforce via REST or SOAP as they occur.

Answer: B

NEW QUESTION 13
Universal Containers sells its products online using a system built on Force.com sites. The orders are captures and processed in Salesforce. the company uses an external marketing system and would like to make use of the customer data captured in Salesforce.The marketing system has REST API that can be used to push data into it.
Which three options should a Technical Architect consider that do not require building custom web services on the marketing system?
Choose 3 answers

• A. Write a custom Apex web service, Which will be called from the marketing system to retrieve customer data.
• B. Use Apex callout to send customer data from Salesforce to the marketing system
• C. Use a middleware tool to pull customer data from Salesforce and push it to the marketing system on adaily basis.
• D. Build a custom java application using the Enterprise WSDL to pull data from Salesforce and push it to the marketing system.
• E. Use outbound messages to send customer data from Salesforce to the marketing syste

Answer: ABE

NEW QUESTION 14
Universal containers is implementing Salesforce for the first time. As part of the implementation, approximately 10 Million contact records need to be migrated into the new environment.
What tool should an architect recommend?

• A. Salesforce Data Loader
• B. Data Import Wizard
• C. Excel connector
• D. Salesforce Workbench

Answer: A

NEW QUESTION 15
Universal Containers' Customer Service Managers wants to be automatically notified when a Customer Service Representative successfully closes a case
What is the recommended approach for the Service Manager to be notified in the Salesforce user interface without having to refresh the screen?

• A. Have the user refresh the standard Visaulforce page to see closed case updates by setting up the refresh interval on the browser.
• B. Use a standard Visualforce page and embed JavaScript in the standard Visualforce page to refresh the porting of the standard page layout.
• C. Create a custom Visaulforce page, subscribe to the "closed cases" push topic, and display alerts onscreen.
• D. Create a custom Visualforce page with a custom polling mechanism to poll for closed cases and display alerts on the Visualforce page.

Answer: C

NEW QUESTION 16
Universal Containers would like to display data from an external system inside of Salesforce, and has chosen not to enable lightning Experience. They do not need the data for any other purposes within Salesforce.
Which approach should an Integration Architect recommend that matches the Salesforce UI? Choose 2 answers

• A. An iFrame embedding a custom .Net application that displays data from the other systems.
• B. A custom visualforce page with a controller thats calls-out to the other systems.
• C. A custom Visualforce page with client- side calls out to the other systems.
• D. A middleware orchestration to continuously persist data from other systems into Salesforc

Answer: AB

NEW QUESTION 17
Universal Containers (UC) has multiple orgs with Sales and Service Cloud implementation to support different lines of business. UC is planning to consolidate Salesforce orgs to benefit from a 360-degree view of the customer based on revenue, support requests, and contracts.
What should an Architect recommend?

• A. Use staging tables with an ETL tool for data cleaning and standardization.
• B. Use a custom REST service for data cleaning and standardization.
• C. Use a custom SOAP service for data cleaning and standardization.
• D. Use standard SOAP API for data cleaning and standardizatio

Answer: A

NEW QUESTION 18
Universal Containers has 1,200 active users. Up until last year, they were creating a maximum of 200,000 orders a day. This year because of a new product launch, they are creating a maximum of 300,000 orders per day. They have a trigger on the Order object that has a @future method inside, which it calls via an external web service hosted on middleware. Due to this sudden growth, they have started seeing delays in web service calls where some of the calls are delayed for a few hours. What can be issue for this delay and what integration pattern would an Architect recommend?

• A. The system is reaching daily limits of @future call
• B. Replace the HTTP Callout with a Workflow Rule and Outbound messages.
• C. The system is reaching daily limits of web service callout
• D. Batch web service callouts to stay under the limit.
• E. The system is reaching daily limits of @future call
• F. Remove @future annotation and call the web service directly from the trigger.
• G. The system is reaching daily limits of web service callout
• H. Create a ticket to Salesforce support to increase the limit.

Answer: A

NEW QUESTION 19
Universal Containers has an external ERP that will manage inventory and initiate shipping logistics after an Opportunity is marked "Closed Won" in Salesforce. A "Shipping Number" needs to be written back to the Opportunity to track related records in the ERP. Sales Reps need to move quickly from one Opportunity to the next.
What integration pattern will satisfy the system reqs while maximizing the efficiency of the Sales Reps?

• A. Remote Process Invocation - Fire and Forget
• B. Batch Data Synchronization
• C. Remote Process Invocation - Request and Reply
• D. Remote Call-In

Answer: A

NEW QUESTION 20
Universal Containers has decidedthat acquisition of other companies will be a key focus of their growth for the next several years. All acquired customer service agents will use UC's pre-existing customer support process built in Salesforce. the ERP application at any acquired company will not be immediately replaced, and customer service agents must be able to see up-to-date order status from all ERP systems.
What recommendation should a technical Architect make to minimize complexity during new acquisitions?

• A. Use custom Linksto direct users to the appropriate ERP system to view order status.
• B. Build all Integrations as nightly ETL batches to minimize real-time overhead.
• C. Leverage Apex callouts to integrate directly with acquired applications.
• D. Use an ESB to abstract the Salesforce integration from other enterprise application

Answer: B

NEW QUESTION 21
What are the two considerations of Apex REST services that an integration architect should keep in mind when building custom integrations?
Choose 2 answers

• A. They cannot utilize publisher actions.
• B. They require unit and functional testing
• C. They cannot be built or maintained declaratively
• D. They consume more API limits than SOAP or REST API

Answer: AC

NEW QUESTION 22
Universal Containers is integrating their Salesforce platform with their on-premise ERP system. As part of the test class design DML operations are to be performed before making the test callout. What capability does Salesforce provides to facilitate this?

• A. Perform the DML operation within the Test.StartTest and Test.Stop Test and make the callout within Test.StartTest and Test.StopTest block.
• B. Perform the DML operation outside the Test.StartTest and Test.StopTest and make the callout with the Test.StartTest and Test.StopTest block.
• C. Perform the DML operation inside the Test.StartTest and Test.Stop Test and make the callout outside the Test.StartTest and Test.Stop Test block.
• D. Perform the DML operation outside the Test.StartTest and Test.StopTest and make the callout outside of the Test.StartTest and Test.StopTest block.

Answer: B

NEW QUESTION 23
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