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New Avaya 6210 Exam Dumps Collection (Question 3 - Question 12)

New Questions 3

Orchestration Designer (OD) is used to create applications with instructions that determine the sequence of steps a contact follows after the contact arrives at the Contact Center.

Which three statements regarding the Orchestration Designer tool are true? (Choose three.)

A. OD application steps can include call treatments, such as music or ringback.

B. OD allows you to view real-time statistics for each skillset.

C. ODapplications can provide call routing, such as skill-based routing.

D. OD provides a graphical editor to create Contact Center Task Flow Executor (TFE) flows.

Answer: B,C,D

New Questions 4

When performing a database restore, Avaya Aurau00ae Contact Center (AACC) services must be shut-down before starting the restore.

How are these services shut-down?

A. Use the Stop Shadowing command on the SMMC System Tray to manually shut-down the services.

B. Use the System Control and Monitor utility to manually shut-down the services.

C. The database utility performs the shut-down automatically.

D. Use the Windows Services utility to manually shut-down the services.

Answer: A

New Questions 5

On which servers is the Enable Switchover function available when configuring Avaya Aurau00ae Contact Center (AACC) High Availability (HA)?

A. Primary Server

B. Primary and Backup Servers

C. Active and Standby Servers

D. Active Server

Answer: D

New Questions 6

When configuring servers for an Avaya Aurau00ae Contact Center (AACC) High Availability (HA) implementation, if you are using the Hosts files to resolve Managed names to Managed IP Addresses, ensure that you add the Managed Names and Managed IP Addresses to the Hosts file.

Which DNS entries must be made for the HA servers?

A. One Dynamic DNS entry for the Active serverOne Dynamic DNS entry for the Standby serverOne Dynamic DNS entry for the Managed name andassociated IP address

B. Static DNS entry for the Active server

C. One DNS static entry for the Active serverOne DNS static entry for the Standby serverOne DNS static entry for the Managed name and associated IP address

D. One static entry for the ActiveserverOne static entry for the Standby server

Answer: D

New Questions 7

Which operating system is supported for Avaya Aurau00ae Contact Center Release 7 server installations?

A. Windows Server2008 SP7 Standard Edition or Enterprise Edition

B. Windows Server 2012 R1 Standard Edition or Datacenter Edition

C. Windows Server 2012 R2 Standard Edition or Datacenter Edition

D. Windows Server 2008 SP2 Standard or Enterprise Edition

Answer: C

New Questions 8

You are installing Avaya Agent Desktop (AAD) on an agent PC.

Which three Microsoft software components must be installed? (Choose three.)

A. Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)

B. Microsoft WinPcap

C. Microsoft .NET Framework 4.5.2

D. Microsoft InternetExplorer 10.0 (32-bit) or 11.0 (32-bit)

Answer: A,C,D

New Questions 9

To ensure resiliency, you have been asked to add an additional license manager to the network.

Which licensing type supports an additional license manager?

A. Nodal Enterprise, when a standby license manager is configured.

B. Remote Enterprise, when a standby license manager is configured.

C. Network Enterprise, where you can configure a primary and a secondary License Manager.

D. Corporate Enterprise, where you can configure a primary and a secondary License Manager.

Answer: D

New Questions 10

Avaya Aurau00ae Contact Center (AACC) supports VMwareu00ae vSphere. VMwareu00ae vSphere allows multiple copies of the same operating system or several different operating systems to run as virtual machines on a large x86-based host hardware server.

Which three statements regarding the AACC server types supported on an AML-based Avaya CS1000 when installed on a VMwareu00ae virtual machine are true? (Choose three.)

A. Voice and Multimedia ContactServer withAvaya Aurau00ae Media Server

B. Multimedia Contact Server Only

C. Voice and Multimedia Contact Server withoutAvaya Aurau00ae Media Server

D. Voice Contact Server Only

Answer: A,C,D

New Questions 11

A customer has purchased Avaya Aurau00ae Contact Center (AACC) with the correct licensing to provide Open Queue session licenses, and to provide agent licenses for the required multimedia contact types.

Where is Open Queue initially enabled in AACC?

A. Contact Center Manager Administration (CCMA) > Configuration, Applications > LM Service Configuration Setuptab

B. Contact Center License Manager > Configuration > Contact Center Licensing tab

C. CCMS > Multimedia Commissioning > Multimedia Licensing tab

D. Ignition Wizard configuration > Licensing tab

Answer: B

New Questions 12

In a Mission Critical AACC High Availability (HA) campus solution, there are two types of switchovers, managed and unmanaged. A managed switchover is one initiated by the administrator or caused by a failure of a monitored Contact Center Manager Server (CCMS) or Communication Control Toolkit (CCT) component. An unmanaged switchover results from a hardware, network, database or power failure.

Which three conditions must be satisfied before a switch over can occur? (Choose three.)

A. The active server database and standby server database are synchronized, and the

standby server database isshadowing the active server database.

B. On the active server, all critical CCMS and CCT services are monitored and running.

C. The active and standby servers are in a running state.

D. The active and standby servers have switchover enabled.

Answer: B,C,D

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