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New Avaya 6210 Exam Dumps Collection (Question 4 - Question 13)

New Questions 4

A customer has installed Avaya Aurau00ae Contact Center (AACC) on a Platform Vendor Independent (PVI) server. They want to receive real-time data on their client computer via Unicast stream.

Where do you set the transmission mode for the site to Unicast?

A. From the CCMS > RSM IP Address window

B. From Windows > Apps > Manager Administration Configuration > Console Root > Avaya

> Applications > CCMA Settings

C. From Windows > Apps > Manager Administration Configuration > Console Root > Avaya

> Applications > Real-Time Reporting > RTR Registry Settings

D. From the CCMS > RSMConfig

Answer: A

Explanation:

Referencehttp://downloads.avaya.com/css/P8/documents/100178738

New Questions 5

Which two statements about the License Manager (LM) Configuration utility are true? (Choose two.)

A. The License Manager Configuration utility can be used to download the license file from the Avaya license website.

B. License Manager supports a WebLM License File and the Avaya WebLM Server on a virtualmachine.

C. The License Manager provides central control and administration of application licensing for all features of the Contact Center.

D. The license file on the server can be edited where License Manager is installed.

Answer: B,C

New Questions 6

Which core Contact Center component manages functions such as the logic for call processing, call treatment, call handling, call presentation and the accumulation of data into historical and real-time databases?

A. Contact Center Manager Administration (CCMA)

B. Communication Control Toolkit (CCT)

C. Contact Center Manager Server (CCMS)

D. Contact Center Multimedia (CCMM)

Answer: C

New Questions 7

You are configuring the Windows Operating System for an Avaya Aurau00ae Contact Center (AACC) installation.

Which setting will you select for Data Execution Prevention (DEP)?

A. Turn off DEP for all programs and services.

B. Turn on DEP for essential Windows programs and services only.

C. Turn on DEP for all programs and services except for those specifically selected.

D. Turn on DEP for all AACC programs and services.

Answer: B

New Questions 8

For Avaya Aura Contact Center (AACC) High Availability (HA), you must backup the active server database, restore it onto the standby server and enable shadowing.

Database shadowing does not work if the difference in time between the active and the standby server database is greater than how many hours?

A. 72 Hours

B. 48 Hours

C. 24 Hours

D. 12 Hours

Answer: C

New Questions 9

You are preparing for the first backup Avaya Aurau00ae Contact Center.

Which step is required in the Contact Center Database Maintenance utility to prepare for the backup?

A. On the Backup Locations tab, select the Tape Drive.

B. On the Backup Locations tab, select the Drive, enter the UNC Path, username and password.

C. On the Backup Locations tab, select theApplications.

D. Shut down all services.

Answer: B

New Questions 10

You are installing a SIP-based Avaya Aurau00ae Contact Center (AACC) with Avaya Aurau00ae Media Server (AAMS).

Which three functions/features are gained by implementing the AAMS? (Choose three.)

A. skillset based routing

B. anchoring of calls

C. recorded announcements

D. music on hold

E. text to speech engine

Answer: C,D,E

New Questions 11

In a customeru2021s Local Area Network, some segments in the network do not allow multicast for transmitting data.

When configuring the Contact Center Manager Administration (CCMA) using the RTR (Real-Time Reporting) Registry Settings, how can network bandwidth usage be limited?

A. In the Minimum Unicast Sessions box, type the minimum number ofsimultaneous unicast sessions that the server is directed to allow.

B. In the Maximum Unicast Sessions box, type the maximum number of simultaneous unicast sessions that the server is directed to allow.

C. In the Output Rate box, type the minimum number of simultaneous outputs that the server is directed to allow.

D. In the Output Rate box, type the maximum number of simultaneous outputs that the server is directed to allow.

Answer: B

New Questions 12

You will need to configure Internet Explorer (IE) options to access Avaya Aurau00ae Contact Center (AACC) components such as Contact Center Manager Administration (CCMA).

Which three statements regarding the configuration of Internet Explorer are true? (Choose three.)

A. CCMA supports the 32-bit and 64-bit versions of Microsoft Internet Explorer.

B. You must run Internet Explorer in compatibility mode for CCMA and Communication Control Toolkit (CCT).

C. CCMA supports only the 32-bit version of Microsoft Internet Explorer.

D. Install Microsoft Internet Explorer 10.0 or 11.0.

Answer: A,B,D

New Questions 13

Avaya Aurau00ae Contact Center (AACC) uses the media processing capabilities of the Avaya Aurau00ae Media Server (AAMS) to perform functions such as conference customer and agent speech paths with media treatments.

Which three statements regarding AACC and the AAMS are true? (Choose three.)

A. AAMS is supported on the Windows Server 2012 R2 operating system when installed co-resident with AACC.

B. AACC does not require a license for each AAMS instance in the solution.

C. AACC integrates withAAMS using Media Server Markup Language (MSML) based communication.

D. AAMS provides a MSML-based service type named ACC_APP_ID.

Answer: A,C,D

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