400-051 Exam Questions - Online Test

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Q21. A company that is using the Cisco Unified Contact Center Express Enhanced version requires that selected types of agent calls are automatically recorded. Which call recording operation can be used to satisfy this requirement? 

A. Instruct agents to use the Record button on Cisco IPPA to trigger recording. 

B. Instruct supervisors to use the Record button on Cisco Agent Desktop to trigger recording. 

C. Instruct supervisors to use the Record button on Cisco Supervisor Desktop to trigger recording. 

D. Configure the Cisco Agent Desktop workflow to trigger recording. 

E. Recording is not supported on the Cisco Unified CCX Enhanced version. It is supported only on the Premium version. 

Answer: D 

Q22. To which SIP response category does 301 Moved Permanently belong? 

A. Provisional 

B. Successful 

C. Redirection 

D. Client Failure 

E. Server Failure 

Answer: C 

Q23. Refer to the exhibit.

Three calls are active on ephone 1. Assume ephone 2 will remain idle. 

How many additional calls can be placed from ephone 1? 

A. 0 

B. 1 

C. 2 

D. 3 

E. 5 

Answer: C 

Q24. Which two categories are state-based greetings on Cisco Unity Express? (Choose two.) 

A. Meeting 

B. Vacation 

C. Internal 

D. Closed 

E. Alternate 

F. Extended Absence 

Answer: CD 

Q25. Which capability is supported by Cisco Discovery Protocol but not by LLDP-MED? 

A. LAN speed and duplex discovery 

B. network policy discovery 

C. location identification discovery 

D. power discovery 

E. trust extension 

Answer: E 

Q26. You are assisting a customer to troubleshoot a SIP early-offer problem with a SIP service provider. You have enabled Cisco CallManager trace and set the debug trace level to Detailed for SIP Call Processing trace on their standalone Cisco Unified Communications Manager 9.1 system. Using the RTMT tool, your customer has remote browsed to the Cisco UCM and asked you which trace file to download. 

What is the trace file name syntax in which detailed SIP messages are logged? 

A. SDL 

B. SDI 

C. CCM 

D. Call logs 

E. Traces 

Answer: A 

Q27. When DSP oversubscription occurs on a Cisco IOS router using DSP modules that are based on the C5510 chipset, what will happen when an analog phone connected to a FXS port goes off-hook? 

A. A fast busy tone will be played. 

B. A slow busy tone will be played. 

C. A network busy tone will be played. 

D. A dial tone will be played, but digits will not be processed. 

E. No tone will be played. 

Answer: E 

Q28. Which statement about system broadcast messages in Cisco Unity Connection is true? 

A. The user can skip a system broadcast message to listen to new messages first. 

B. The user can forward a system broadcast message only if it has been played in its entirety. 

C. System broadcast messages are synchronized between Cisco Unity Connection and Exchange when Single Inbox is configured. 

D. System broadcast messages do not trigger MWI. 

E. System broadcast messages are played immediately after users sign in and listen to message counts for new and saved messages. 

Answer: D 

Q29. Refer to the exhibit. 

During a QSIG tunneling over SIP call establishment, which two types of SIP messages can the OGW use to tunnel a waiting QSIG message? (Choose two.) 

A. SIP re-INVITE 

B. SIP NOTIFY 

C. SIP INFO 

D. SIP OPTIONS 

E. SIP UPDATE 

F. SIP REFER 

Answer: AE 

Q30. Refer to the exhibit. 

The exhibit shows the Cisco IOS CLI output of debug ip dhcp packet, which was captured on a router that is located at a branch office where a single IP phone is located. There is a standalone Cisco Unified Communications Manager server at the central site, which also provides DHCP services to the IP phone at the branch office. You are troubleshooting a problem where the IP phone received an IP address in the correct subnet and with a correct subnet mask from the DHCP server, but never completed registration with Cisco Unified CM. Assuming the IP phone is correctly defined on Unified CM, which two statements the network components are true? (Choose two.) 

A. The MAC address of the IP phone is 01ec44761e3e7d. 

B. The IP address of the DHCP server is 10.101.15.1. 

C. The MAC address of the VLAN 101 interface is 01ec44761e3e7d. 

D. IThe MAC address of the IP phone is ec44761e3e7d. 

E. There is no IP connectivity between the VLAN 101 interface of the branch router and the ip-helper address that is configured on this interface. 

F. Based on the information provided, we cannot conclude if there is IP connectivity between the IP phone and Cisco Unified CM. 

Answer: DF